Privacy Policy
Effective date: December 21, 2025. This page explains how Remote Fort B.V. collects and uses personal data.
Overview
Effective date: December 21, 2025 This Privacy Policy explains how we collect, use, share, and protect personal data when you visit our website, request a demo, or use our products and services (together, the "Service"). We aim to be transparent about what we process, why we process it, and the choices you have.
Who we are (Controller)
Remote Fort B.V. Keizersgracht 123\n1015 CJ Amsterdam\nThe Netherlands Email: privacy@remotefort.com For the processing described in this policy, we act as the data controller (GDPR Art. 4(7)). If we process personal data on behalf of a customer as part of providing the Service, that customer may be the controller and we act as a processor (GDPR Art. 4(8)).
Key definitions
For clarity, we use these terms in line with GDPR Article 4: Personal data: any information relating to an identified or identifiable natural person. Processing: any operation performed on personal data (e.g., collection, storage, use, disclosure, deletion). Controller: the party that decides the purposes and means of processing. Processor: a party that processes personal data on behalf of a controller. Consent: a freely given, specific, informed, and unambiguous indication of wishes given by a clear affirmative action.
What personal data we collect
Depending on how you use the Service, we may collect: 1) Contact and business details: name, business email, phone number, company name, job title/role, and information you submit via forms (e.g., demo requests). 2) Account data (if you have an account): login credentials and account settings. 3) Usage and device data: IP address, device and browser characteristics, pages viewed, timestamps, and basic diagnostics/logs. 4) Communications: messages you send to us (support tickets, emails, feedback). We do not intentionally collect special categories of personal data. Please avoid submitting sensitive information unless it is necessary and you have a lawful basis to do so.
How we collect personal data
We collect personal data: - Directly from you when you submit forms, request information, or contact us. - Automatically when you interact with the Service (for example, through cookies and server logs). - From third parties you choose to connect to the Service (subject to your settings and the third party’s policies).
Why we use personal data (Purposes)
We use personal data for the following purposes: - Provide and operate the Service, including creating and managing accounts. - Respond to inquiries, provide support, and communicate about the Service. - Improve, maintain, and secure the Service (including monitoring for abuse and fraud). - Send product updates and marketing communications where permitted (you can opt out at any time). - Comply with legal obligations and enforce our terms.
Legal bases (GDPR)
Where the GDPR applies, we process personal data under one or more of these legal bases: - Contract (Art. 6(1)(b)): to provide the Service you request and manage the customer relationship. - Legitimate interests (Art. 6(1)(f)): to secure the Service, prevent misuse, improve our offering, and respond to business inquiries. - Consent (Art. 6(1)(a)): for certain marketing activities and non-essential cookies where required. - Legal obligation (Art. 6(1)(c)): to comply with applicable laws and lawful requests.
Sharing personal data
We may share personal data with: - Vendors and service providers that help us run the Service (e.g., hosting, email delivery, analytics, support tooling). - Professional advisers (e.g., legal, accounting, security) as needed. - Authorities or other parties where required by law or to protect rights, safety, and the integrity of the Service. We do not sell personal data. We require service providers to protect personal data and to use it only for providing services to us.
Cookies and similar technologies
We use cookies and similar technologies to operate the Service, remember preferences, measure performance, and improve user experience. You can control cookies through your browser settings. Where required by law, we request consent for non-essential cookies.
Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal data. However, no online service can guarantee absolute security. Please use the Service responsibly and keep your credentials confidential.
Data retention
We retain personal data only for as long as necessary for the purposes described in this policy, including to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the data type and context.
Your rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. If processing is based on consent, you can withdraw consent at any time. To exercise your rights, contact us at privacy@remotefort.com. We may request information to verify your identity.
International transfers
If personal data is transferred outside the EEA/UK, we use appropriate safeguards required by applicable law (such as contractual protections) to help protect it.
Children
The Service is not intended for children. We do not knowingly collect personal data from minors. If you believe a child has provided us personal data, please contact us so we can take appropriate action.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date. Your continued use of the Service after an update means you accept the updated policy.
Contact
Remote Fort B.V. Keizersgracht 123\n1015 CJ Amsterdam\nThe Netherlands Email: privacy@remotefort.com